You may find Scalacube is not perfect for you. because of limited server capacity or limited support options. Then you should get rid of the host account and move to a better host.
Hence, I have come up with a comprehensive guide to permanently deleting your Scalacube account. And also, you can know how you can get a refund.
By the way, for more gaming server capacity, more server locations, a more flexible support option, and blazing fast server speed, you can go with Kamatera. It also provides high-quality resources at an incredible low cost.
Now let’s start
Table of Contents
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How To Cancel Scalacube Subscription
Before initiating the cancellation of the Scalacube subscription, we should delete all the active servers. If you think of a backup, you should do that. Now follow the steps to get rid of servers:
2.On the left sidebar, click servers. 
Now you will see a list of active servers in the main body.
3.Click name server
4.Scroll down and click cancel subscription
5.Write a reason for the cancellation.
You can write, “I no longer wish to own a server. The service itself was wonderful! I can use it in the future.”
And click confirm. Now your server subscription will be canceled.
In this way, you can cancel the rest of the servers.
If you have done with the cancellation of your server subscription. Now proceed to cancel the main account.
They provide a delete button inside the dashboard. So we must contact their support team.
1.Head to support>New Ticket
2.Choose others and send the request.
Hi Scalacube Support Team
I loved your web service [share your words]. I would like to use it in the future.
Right now, I don’t have such a plan.
So kindly delete my account permanently.
Thanks in advance
Ravi[Your Name]
They will respond to you in a few hours. I inform you that their experts will answer you Monday to Friday from 9 a.m. to 5 p.m.
You can also send the request directly to Scala Cube at support@scalacube.com. Their live chat won’t help you with regard to support issues.
Scalacube Alternative
Kamatera
Kamatera is a bigger beast than Scalacube, as they provide an enterprise-grade gaming server with a supersonic 22 MS TTFB and incredible 100% uptime.
They also come with 100+ one-click apps, including Minecraft. All of these are secured under N+1 redundancy, a 7-layer firewall, and DDoS protection.
Over the top, daily backup and disaster recovery manage to keep users away from any data nightmare. If you need any help, hit up a 24/7 live chat, call, or ticket support. You can grab a free $100 credit to test the host freely.
How To Get Refund From Scalacube
Scalacube provides a 100% refund within 7 days of the payment being sent. You can even get a refund on auto-renewal if you apply within 10 days of the payment being sent.
FAQ
1. How do I cancel my Scalacube server subscription?
- Log into your Scalacube account.
- Navigate to Servers on the left sidebar.
- Select the server you want to cancel.
- Scroll down and click Cancel Subscription.
- Provide a reason (e.g., “I no longer need this server”) and confirm.
Repeat these steps for all active servers before deleting your account.
2. How do I permanently delete my Scalacube account?
- After canceling all server subscriptions:Go to Support > New Ticket.
- Choose Others as the ticket category.
- Request account deletion with a message like:
“Hi Scalacube Team, please permanently delete my account. Thank you.” - Submit the ticket.
Support typically responds within hours but operates Monday–Friday, 9 AM–5 PM. You can also email support@scalacube.com.
3. What is Scalacube’s refund policy?
- Full refunds are available within 7 days of payment.
- For auto-renewal charges, request a refund within 10 days of payment.
Refunds are processed after canceling subscriptions and submitting a support ticket.
4. Why might users switch from Scalacube to Kamatera?
Kamatera offers:
- Enterprise-grade gaming servers with 22 ms TTFB and 100% uptime.
- 100+ one-click apps (including Minecraft).
- 24/7 live chat, phone, and email support.
- Free $100 credit for testing.
- Enhanced security (7-layer firewall, DDoS protection, daily backups).
5. How long does Scalacube support take to resolve requests?
Support responds to tickets within a few hours, but only during business hours (Monday–Friday, 9 AM–5 PM). Live chat does not handle account deletion or refund requests—use email or tickets instead.
6. Can I recover data after deleting my Scalacube account?
No. Account deletion is permanent. Back up all data (e.g., game files, configurations) before canceling subscriptions or deleting your account. Scalacube does not retain user data post-account closure.
Meet Ravi Kumar, our web hosting and WordPress speed optimization guru with over 4 years of experience. He’s optimized 150+ websites, uncovering common VPS performance issues. Armed with insights, Ravi ensures smooth VPS experiences for all.
scalacube? more like scamcube. their service sucks and getting a refund is like talking to a wall. never again!
Can someone tell me if getting a refund from Scalacue is as hard as people say? Got a project in mind but kinda wary now.
I’m genuinely interested in seeing how Kamatera stacks up against Scalacube in terms of performance and customer service. From my experience, customer support can really make or break a company. Ravi Kumar, did you do any comparative performance testing?
tried canceling my scalacube subscription and it was a nightmare. anyone else have this problem or just me?
had a tough time too but finally got it sorted. keep trying, their support can be slow but they’ll help u out!
hey, saw u mentioned kamatera as an alternative. anybody tried it for minecraft servers? is it better than scalacube?
yo, anyone knows if Scalacube’s gonna give back cash if i cancel halfway? their FAQs as clear as mud. need the deets before i ditch for Kamatera or whatever’s next.
Hey, was wondering if anyone tried both Scalacube and Kamatera and can give a solid comparison, cause on paper they look similar but there’s gotta be a catch, right?
woke up this morning to find myself transformed into a monstrous vermin, and now I gotta deal with server subscriptions too? Kafka didn’t prepare me for this. Anyone got a guide on how to unsubscribe from metamorphosis?
just started with Scalacube thanks to Ravi Kumar’s advice but looking into Kamatera too cause why not? gotta find the best deal out there, am I right or am I right? love learning about all this techy server stuff
idk guys seems like all these subscription services are the same, cancel one move to the next, round and round we go
can someone explain like I’m 5 why Kamatera would be better than Scalacube? it’s all confusing, servers, hosting, refunds…ugh
Great, got into Scalacube cause my son wouldn’t stop nagging about his own Minecraft world, and now I’m reading a guide on how to Cancel. Fantastic start to our server hosting journey. Ravi Kumar, does getting a refund need a magic spell or something?
oh wow, another how to cancel thing. guess scalacube must be doin great if everyone’s looking how to jump ship. wonder if Kamatera’s gonna be the next ‘best thing’ till we all wanna cancel that too, haha
i dunno about you guys but i think Scalacube’s been ok for the price? like why even cancel, Kamatera might be good but is it worth switching?
i tried gettin a refund from scalacube but no luck. like, do they even read the emails? Ravi Kumar, did u find a secret way to get them to actually send ur money back or what?
hey Ravi Kumar i read ur thing about scalacube an wanna ask if Kamatera is like real gud for minecraft servers? cuz me an my buddies we been lookin for somethin less pricy but still dont wanna end up with somthin thats gonna crash all the time, ya know
hey Tyl3r D., been usin Kamatera for a bit and its pretty solid, no crashes or nothin